Privacy Policy – 7g77 Bangladesh Online Gaming Platform

1. Overview

7g77 ("we", "us", "the Platform") operates the online gaming and sports betting platform at 7g77.vip. This Privacy Policy explains how 7g77 collects, processes, stores, and protects the personal data of players and visitors based in Bangladesh and elsewhere.

We take data privacy seriously. 7g77 only collects the information it genuinely needs to operate the platform, process payments, verify identities, and comply with applicable regulations. We do not sell your personal data to third parties. We do not share it with advertisers. We do not use it for purposes beyond what is described in this policy.

By registering an account on 7g77 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything in this document, contact us at [email protected] — we'll give you a straight answer.

2. Data We Collect

7g77 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment and verification providers.

Information you provide directly:

• Full name and date of birth
• Mobile phone number (used as your primary account identifier on 7g77)
• Email address (if provided during registration or support contact)
• Payment method details — bKash number, Nagad number, or bank account details
• Identity documents submitted for KYC verification (national ID, passport, or driving licence)
• Any information you provide when contacting 7g77 support via live chat or email

Information generated automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session duration, pages visited, and features used on 7g77
• Betting history, game activity, deposit and withdrawal records
• Login timestamps and account activity logs

Information from third parties:

• Transaction confirmation data from bKash, Nagad, Rocket, and bank payment gateways
• Identity verification results from KYC service providers
• Fraud and risk signals from payment processors

3. How We Use Your Data

7g77 uses your personal data for the following purposes:

7g77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If an automated system flags your account for review, a member of the 7g77 team will assess the situation before any action is taken.

4. Legal Basis for Processing

7g77 processes your personal data on the following legal grounds:

• Contract performance: Processing your registration, deposits, withdrawals, and bets is necessary to fulfil the service agreement between you and 7g77.
• Legal obligation: Identity verification, anti-money-laundering checks, and record-keeping are required by applicable regulations.
• Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring are carried out in the legitimate interests of 7g77 and its players.
• Consent: Sending promotional communications is only done where you have explicitly opted in. You can withdraw consent at any time by contacting support.

5. Data Sharing

7g77 does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, and bank partners receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are bound by contractual data protection obligations.
• KYC and identity verification providers: Your identity documents are shared with our verification partner solely for the purpose of confirming your identity. Documents are not retained by the provider beyond the verification process.
• Fraud prevention services: Anonymised risk signals may be shared with fraud detection services to protect the platform and its players.
• Legal and regulatory authorities: 7g77 will disclose personal data to law enforcement or regulatory bodies when required to do so by law, court order, or to protect the rights and safety of 7g77 and its players.

All third parties who receive data from 7g77 are contractually required to handle it securely and use it only for the specified purpose. 7g77 does not transfer personal data to countries with inadequate data protection standards without appropriate safeguards in place.

6. Cookies and Tracking

7g77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. Here is what we use and why:

• Essential cookies: Required for the platform to function. These handle session management, login state, and security tokens. You cannot opt out of essential cookies without losing access to 7g77.
• Functional cookies: Remember your language preference, display settings, and last-used payment method to make your experience smoother.
• Analytics cookies: Collect anonymised data about how players use 7g77 — which pages are visited most, where players drop off, and how features are used. This data is used to improve the platform.
• Security cookies: Help detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to play on 7g77, though some personalisation features may not work as expected.

7. Data Retention

7g77 retains your personal data for as long as your account is active and for a period after closure as required by applicable law and regulation. Specific retention periods are as follows:

• Account and transaction records: Retained for a minimum of 5 years after account closure to comply with anti-money-laundering regulations.
• KYC documents: Retained for the duration of your account and for 5 years after closure.
• Support chat logs: Retained for 2 years from the date of the conversation.
• Anonymised analytics data: May be retained indefinitely as it cannot be linked back to any individual.
• Marketing consent records: Retained for the period of consent plus 2 years.

When data is no longer required, 7g77 deletes or anonymises it securely. If you request deletion of your account and data, we will action this within 30 days, subject to any legal retention obligations that prevent immediate deletion.

8. Data Security

7g77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• Encryption: All data transmitted between your device and 7g77 is encrypted using TLS. Sensitive data stored on our servers is encrypted at rest.
• Access controls: Only authorised 7g77 staff with a legitimate need can access personal data. Access is logged and reviewed regularly.
• Two-factor authentication: Available for your 7g77 account to add an extra layer of protection beyond your password.
• Regular security audits: 7g77 conducts periodic security reviews and penetration testing to identify and address vulnerabilities.
• Incident response: In the event of a data breach that affects your personal data, 7g77 will notify affected players promptly and take immediate steps to contain the breach.

While 7g77 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

9. Your Rights

As a 7g77 player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your registered phone number and a description of your request. We will respond within 30 days.

• Right of access: You can request a copy of the personal data 7g77 holds about you.
• Right to rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request deletion of your personal data, subject to legal retention requirements.
• Right to restrict processing: You can ask 7g77 to limit how we use your data in certain circumstances.
• Right to data portability: You can request your data in a structured, machine-readable format.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

7g77 will never penalise you for exercising your data rights. Exercising these rights will not affect your ability to continue using the platform, except where the data in question is strictly necessary for account operation.

10. Minors

7g77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on 7g77, please contact us immediately at [email protected]. We will investigate and close the account promptly, deleting all associated personal data.

Age verification is a mandatory part of the 7g77 registration and withdrawal process. If we discover that an account was created by someone under 18, all activity on that account will be voided and any deposited funds returned to the original payment method.

11. Changes to This Policy

7g77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players via SMS or in-platform notification.

We encourage you to review this Privacy Policy periodically. The most current version is always available at 7g77.vip/privacy-policy. Continued use of 7g77 after any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7g77 handles your personal data, please get in touch. We aim to respond to all privacy-related queries within 5 business days.

• Email: [email protected]
• Live Chat: Available 24/7 directly on the 7g77 platform — the fastest way to reach us.

When contacting us about a data request, please include your registered phone number and a clear description of your request so we can verify your identity and process it efficiently.